Mailwiz

Privacy Policy for Mailwiz

Last Updated: December 5, 2024

Introduction

Mailwiz ("we," "our," or "us"), operated by an ordinary company, llc, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our software-as-a-service (SaaS) application that auto-generates replies to emails ("Service"). This policy is compliant with Google's policies, including the Google Cloud Platform Acceptable Use Policy and Privacy Guidelines.

By using our Service, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using the Service.

Information We Collect

1. User-Provided Information

When you use Mailwiz, we may collect the following:

  • Email address and other contact information provided during registration
  • Email content and metadata necessary for generating responses

2. Automatically Collected Information

We may automatically collect:

  • Log data such as IP addresses, device information, and browser type
  • Usage data, including timestamps and features accessed within the Service

3. Third-Party Data

If you authorize integrations (e.g., Google Workspace), we may access relevant data from third-party services to enable features within Mailwiz.

How We Use Your Information

1. To Provide and Improve Our Service

  • Generate email replies based on user-provided content
  • Optimize and enhance our application's functionality

2. To Communicate with You

  • Send updates, notifications, and support communications

3. Compliance and Legal Obligations

  • Ensure compliance with applicable laws and enforce our terms of service

Data Sharing and Disclosure

1. Service Providers

We may share your information with third-party vendors who help us provide the Service. These vendors are contractually obligated to use your data only as instructed and to protect its confidentiality.

2. Legal Requirements

We may disclose your information:

  • To comply with legal obligations or requests from government authorities
  • To protect our rights, property, or safety, as well as those of users and others

3. Aggregated Data

Non-identifiable and aggregated data may be used for research and analytical purposes.

Data Security

We implement industry-standard security measures to protect your data. These include encryption, access controls, and regular audits. However, no system is entirely secure, and we cannot guarantee absolute data security.

Your Rights

1. Access and Update

You may access and update your personal data through your account settings.

2. Data Deletion

You can request the deletion of your data by contacting our support team. We will delete your data unless retention is required for legal or regulatory reasons.

3. Opt-Out

You can opt out of non-essential communications by adjusting your preferences in your account settings.

Use of Google User Data

If you choose to integrate Mailwiz with Google Workspace, we will:

  • Access your Google account only as authorized by you
  • Use Google user data solely for the purposes described in this policy, such as generating email replies
  • Not transfer Google user data to unauthorized third parties
  • Allow you to revoke access at any time through your Google account settings

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and significant changes will be communicated directly to users.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By using Mailwiz, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.